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WE TAKE ORDERS FROM ANYWHARE AND SHIP TO ANYONE!
Delivery options
Terms of delivery domestic orders / Terms of delivery international orders / Surcharge / Insurance
Terms of delivery for domestic orders
Delivery in Canada, USA, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Cyprus, Czech Republic, Poland, Slovakia, Slovenia:
Orders are generally shipped within two bussiness days.
Within several hours after the processing of your order we will contact you either via the phone or email to confirm the date and address.
Please, indicate the full contact information (address, phone numbers, emails)
in the field "Indicate your phone and email" to prevent possible errors.
The price of the delivery is not included into the indicated price - it will automatically be added depending on the total price and weight of your order.
For domestic orders, you pay the shipping indicated in the table below (orders for $147 and up ship free!).
| Order subtotal | | Shipping cost | | $0.01 | - | $9.99 | | $5 | | $10.00 | - | $49.99 | | $10 | | $50.00 | - | $99.99 | | $15 | | $100.00 | - | $146.99 | | $20 | | $147.00 | | and up | | FREE! |
The unique number of your order and the address of the Internet site where you can track your
package are sent immidiately after your order is sent.
Terms of delivery international orders
Shipping rates: there is a surcharge for shipping orders outside Canada, USA, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Cyprus, Czech Republic, Poland, Slovakia, Slovenia (reflected as "Tax" on the checkout screen). It is calculated as a percentage of the total price of the products you order:
> 25% - Israel; Austria; Anguilla, Argentina, Brazil, Chile, Costa Rica, Dominican Republic, Ecuador, Jamaica, Mexico, Uruguay, Venezuela; China, Hong Kong, India, Malaysia, Singapore, South Korea, Taiwan, Thailand, Turkey; Australia, New Zealand, Japan;
> 25% - All other countries not listed above.
Plus a regular shipping cost:
| Order subtotal | | Shipping cost | | $0.01 | - | $9.99 | | $5 | | $10.00 | - | $49.99 | | $10 | | $50.00 | - | $99.99 | | $15 | | $100.00 | - | $146.99 | | $20 | | $147.00 | | and up | | FREE! |
Shipping: we ship all international orders by airmail. They usually take 7 to 14 days to arrive. If you would like to order a larger quantity of products or books to be shipped by surface post (more economical, but takes 4 weeks and over to arrive) please e-mail sales@ringingcedarsofrussia.com for rates.
If your country is not in the list above or if you cannot pay with a credit card or PayPal, please e-mail to sales@ringingcedarsofrussia.com for additional information.
Surcharge
When you receive your parcel you might get charged (or not) a governmental tax depending on your country, RingingCedarsofRussia.com. does not take any responsibility for that tax (ask your government about the taxes on products purchesed outside your country). All purchases sent out by the RingingCedarsofRussia.com are marked as a "samples" on the shipping lable and on the customer receipt. Most of the governments do not surcharge taxes for items which marked as a "sample".
If you have been surcharged by your government, and prefer not to accept that surcharge and prefer to send that parcel back to us, then be advised that your payment is not refundable (see our Return Policy).
Insurance policy during shipment
Insurance covers the total price of the order in the case of loss or damage during the transportation.
The client making the order has the right for a complete or partial compensation.
Insurance price:
For each additional $100.00 taken $1.00.
Example
Total price $257.00
The order is insured for the sum of $300.00.
$100.00 of insurance is free. Charged additional $2.00.
The insurance is included into the price of delivery.
Lost or damaged Packages
RingingCedarsofRussia.com cannot be held liable for damage to the package during shipment. If damage or loss of package occurs during shipment, it is the responsibility of the customer to contact a postal company office to file a claim. If there are any questions, please email us with any questions or concerns that postal company has in regards to the shipment. We will provide all of the necessary information to postal company within a reasonable timeframe.
Our warmest regards,
RingingCedarsofRusssia.com.
Official Representative of THE RINGING CEDARS OF RUSSIA.
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